Company Profile

Welcome to Rapid Technologies web site. We repair, recertify and resell storage peripherals such as hard drives, floppy drives, tape drives, and cd-roms. We stock over 5,000 different parts ready for sale, advance exchange and drop shipping. We specialize in Apple, Compaq, Dell, HP, IBM and laptop systems. Our facility in Portland Oregon services customers in the United States and throughout the world. Our experienced personnel, electrostatic discharge (ESD) environment, and strict quality guidelines allows us to provide quality components at a competitive price. Complete exercise, burn-in and functional testing assure all our recertified components meet or exceed manufacturers specifications.

Our Mission

Rapid Technologies will be a company that has the highest respect and regard for its customers and employees and will provide the highest level of service and response for the repair and sale of computer components in the international marketplace.

Quality Policy

Rapid Technologies shall be a workplace where all employees maintain the highest quality standards for our products and customer service.

Warranty Policy

Rapid Technologies designates warranties for the products that it sells in one of two ways. If the product has an OEM warranty it is passed through to the customer. In this case we will provide an in-house exchange when possible for the first 90 days, otherwise product must be returned to the OEM for warranty service. When products are sold by Rapid Technologies, LLC that do not have an OEM warranty we may provide a warranty ourselves. In this case our warranty will guarantee that the product will operate within specification for the warranty period only. Our standard warranty is 90 days. No other guarantee is provided with respect to its operation, usage, compatibility or Y2K compliance. The liability limit of any product under dispute with Rapid Technologies, LLC shall never exceed the purchase price of that product. If returned products can not be repaired or exchanged a credit for the original purchase price will be generated. Credits must be used within 1 year from the date it was issued.

Return Policy

Rapid Technologies will accept good product returned to us within 30 days of purchase for any reason. A credit for the purchase price of the product minus a 25% restocking fee will be issued.